What is your processing time?
Our standard processing time is 4–7 business days. If you need a rushed order, please contact us directly.
Note: During peak holiday seasons, processing times may be longer. Please check our main page for the most up-to-date notices.

How long does shipping take?
Standard shipping typically takes 4–8 business days. Expedited shipping options are available at checkout.

Do you offer pickup?
Yes! Local pickup is available in Vaughan, Ontario. The exact address will be provided after your order is placed.

Do you accept custom orders?
Absolutely! We love bringing your ideas to life. Please email us at shopbespokeboulevard@gmail.com to discuss your custom request.

My order arrived damaged—what should I do?
If your order arrives damaged, please contact us at shopbespokeboulevard@gmail.com within 48 hours of receiving it. We’ll work with you to arrange a replacement.

What is your return/exchange policy?
Since all of our items are made just for you, returns are not accepted. However, if there is something wrong with your order, please reach out to us—we’re happy to help resolve any issues!

Safety Warning!

All Bespoke Boulevard products are created for decorative purposes only. Adult supervisions is always required. Bespoke Boulevard cannot be held responsible for any accident or injury following the misuse of our products.